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Shipping Policy

Order Questions/Comments

If you have a question about print, your order, or anything pertaining to our store please feel free to send an email via our contact form. We will reply to your email as soon as we can.

Shipping and Processing Times

Please allow 2-3 business days for processing in addition to shipping time for all orders.

Shipping Process

Each print ships inside a rigid photo mailer. Each print will have its own plastic sheet protector. We will combine shipping for multiple prints (see shipping rates).

Shipping Rates

Shipping will be charged at the rates below. Any order of 9 prints or more please contact us before ordering so we can determine the shipping charge.

Shipping and Handling

Returned Merchandise

If an order is returned to us due to the wrong shipping address or other shipping complications, we will notify you via email and you will be given a full refund for your order minus the shipping charges.

Incorrect Shipping Addresses

We cannot be held responsible for orders placed with an incorrect shipping address. Please double-check your shipping address before placing your order.

International customers should make sure their address is properly formatted, as we also cannot be held responsible for orders that are held up at custom offices.

Returns/Exchanges

Unfortunately we can not accept returns, exchanges, or refunds due to the wrong print(s) being ordered. Please make sure you double-check your order before placing it.

If the print(s) you receive does not match what you ordered, please contact us and we will gladly replace the item if the error was on our part.

International Order Tracking

International orders are processed and shipped out within 2-3 business days. You will receive an email when your order ships out that includes the order’s Customs Form Number. With this number you will be able to track the package through the United States Postal service up until it leaves the United States. Your country’s local post office may be able to track your package with the Customs Form Number, but sometimes this is not an option and it varies from country to country. Although most international customers receive their orders within one month of placing their order, it may take up to three months. Unfortunately once the package leaves the United States there is nothing we can do to track the package ourselves. If the international order is returned to us due to the wrong shipping address or other shipping complications, we will notify you via email and you will be given a full refund for your order minus the shipping charges.

International Shipping and Customs Fees

Customs is a government agency responsible for regulating shipments entering a country. All shipments being sent to and from a country must clear customs first. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be for specific items prior to placing an order. These fees are usually collected by your local post office when you go to pick up the package.

It’s illegal to falsify customs declarations or mark an item as a “gift” in order to avoid customs fees and we will not do this for any international order. We also cannot reimburse you for any import duties, taxes, and charges due to customs.